Mobile Terms & Conditions

1. Program Overview

Prime Property Repair Services LLC offers SMS messaging for appointment reminders, service updates, and customer support communications.

Messages will be sent from a Prime Property Repair Services LLC messaging number, which may include a 10DLC long code, toll-free number, or short code.

Message frequency may vary depending on customer interaction. Up to 8 messages per month.

Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP. For assistance, reply HELP or contact support@primepropertyrepair.com.

Effective Date: March 5, 2026

2. How to Opt In

You may opt in to receive SMS messages from us by completing the web form at primepropertyrepair.com/sign-up.html and checking the SMS consent checkbox. By doing so, you are providing your express written consent to receive recurring marketing and informational text messages from Prime Property Repair Services LLC.

Consent is not a condition of purchase. You are not required to opt in to our SMS program in order to purchase any goods or services from us.

After opting in, you will receive a one-time confirmation message from us verifying your enrollment. If you do not receive a confirmation message, contact us at support@primepropertyrepair.com.

3. Message Types & Frequency

Once enrolled, you may receive text messages including but not limited to:

• Free estimate confirmations and appointment reminders
• Project status updates and scheduling notifications
• Promotional offers, discounts, and seasonal specials
• Follow-up messages after service completion
• General company announcements and newsletters

Message frequency varies. You may receive up to [X] messages per month, though the actual frequency may be higher or lower depending on your interactions with us.

4. Costs & Rates

Message and data rates may apply. All charges are billed by and payable to your mobile service provider. Prime Property Repair Services LLC does not charge any additional fees for participation in the SMS program beyond standard carrier messaging rates.

We are not liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS-IS basis.

5. Keywords & Commands

You can manage your subscription at any time by texting any of the following keywords to [INSERT NUMBER]:

6. How to Opt Out

You may opt out of our SMS program at any time using any of the following methods:

• Text STOP (or any opt-out keyword listed above) to [INSERT NUMBER] from the mobile number you wish to unsubscribe.
• Email us at support@primepropertyrepair.com with "SMS Opt-Out" in the subject line and the mobile number you wish to remove.
• Call us at (855) 200-3610 and request to be removed from SMS communications.

Once you opt out, your mobile number will be added to our suppression list and no further marketing or promotional text messages will be sent. Opting out does not affect any other services or communications from us (e.g., email, phone calls) unless separately requested.

7. Participating Carriers

Our SMS program is available on most major US carriers. Participating carriers include, but are not limited to:

Carriers are not liable for delayed or undelivered messages. We cannot guarantee delivery to all mobile carriers or devices. If you are having trouble receiving messages, please contact us at support@primepropertyrepair.com.

8. Data & Privacy

Data obtained from you in connection with this SMS program may include your name, address, mobile phone number, your carrier's name, and the date, time, and content of messages exchanged with us.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. Your information may be shared with our SMS technology service providers solely for the purpose of delivering messages on our behalf, and those providers are required to comply with our Privacy Policy and applicable law.

For full details on how we collect, use, and protect your personal information, please review our Privacy Policy.

If you remove your mobile number from our database by opting out, it will no longer be used by us for SMS communications, disclosed to third parties for marketing, or used by third parties to send you promotional correspondence.

9. Disclaimer of Liability

SMS message services are provided on an AS-IS basis. Prime Property Repair Services LLC will not be liable for any delays or failures in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your network operator and is outside of our control.

We reserve the right to modify or discontinue this SMS program at any time with or without notice. We also reserve the right to amend these Mobile Terms at any time. Changes will be effective upon posting of updated Mobile Terms at this page. Continued participation in the program following any changes constitutes your acceptance of the revised Mobile Terms.

10. Contact & Support

If you have any questions about our SMS program or these Mobile Terms, please contact us using any of the following methods: